Indent or catalogue products are those that we can import and obtain for you, though they are not part of our regularly stocked items.
Examples of these are products we’re not routinely asked for, or product variants in wild or outrageous colours that may be perfect for your pink/purple themed area, but would likely sit in our warehouse gathering dust if they were regularly stocked.
As these items are not held in New Zealand, they are subject to lead times. Typical lead times are anywhere from 8-16 weeks and depend on a number of factors, such as when our next order is to be placed. While this may be an inconvenience for some, we’ve found that customers are more than happy to wait if they know they’re getting the perfect fit product/colours for their purpose.
These items may be subject to minimum order quantities, these are defined by whether or not we can just add one or two to a pallet of a more regular stocked item or a full pallet/carton would need to be ordered, we will endeavour to list all information possible in this regard.
Indent products are subject to upfront payment terms, whereby a minimum of 50% of the total order will be required up front for orders over $1000NZD, and orders less than $1000NZD will be asked for full payment upfront.
For more information, hit the “Make an enquiry for this product” button further up the page, or use our Contact Us page to get in touch.